Legal

Privacy Policy

Last updated: March 2026

1. Introduction

HutchWare, LLC, d/b/a VectorShield ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

Information You Provide

  • Email address (optional, for newsletter and quiz results)
  • Sensitivity level and quiz responses
  • Product scan history (stored locally on your device)
  • Feedback and support requests

Information Collected Automatically

  • Device type and operating system version
  • App usage analytics (anonymized)
  • Crash reports and error logs

3. How We Use Your Information

  • To provide and improve our services
  • To personalize your experience based on sensitivity level
  • To send you updates about safe products (if you opt in)
  • To respond to your inquiries and support requests
  • To analyze app usage and improve features
  • To conduct research on Alpha-Gal Syndrome (anonymized, aggregated data only)

4. Data Storage and Security

Local Storage: Your scan history, favorites, and preferences are stored locally on your device and synced via iCloud if enabled. We do not have access to this data.

Server Storage: If you provide your email or take our sensitivity quiz, that information is stored securely on our servers using industry-standard encryption.

HIPAA Compliance: While VectorShield is designed with privacy in mind, it is not a covered entity under HIPAA. We do not collect or store protected health information (PHI) as defined by HIPAA.

5. Data Sharing

We do not sell your personal information. We may share data only in these circumstances:

  • With service providers who help us operate our services (e.g., hosting, analytics)
  • When required by law or to protect our rights
  • With your consent for specific purposes
  • Aggregated, anonymized data for research purposes

6. Your Rights and Choices

  • Access: Request a copy of your data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your data
  • Opt-out: Unsubscribe from marketing emails at any time
  • Data Portability: Export your scan history from the app

To exercise these rights, contact us at privacy@vectorshield.app.

7. Children's Privacy

VectorShield is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@vectorshield.app