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Common Questions
How do I report incorrect product information?
Use the "Report" button in the app after scanning a product, or email data@vectorshield.app with the product name, barcode, and correct information.
Can I request a new feature?
Absolutely! We love hearing from users. Email support@vectorshield.app with your feature request and we'll consider it for future updates.
I'm having trouble with the app. What should I do?
First, make sure you have the latest version installed. If the issue persists, email support@vectorshield.app with your device model, iOS version, and a description of the problem.
Do you offer refunds for Premium?
Refunds are handled through Apple. Go to reportaproblem.apple.com and sign in with your Apple ID to request a refund.
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